Privacy Policy

ProSolutiS ("we", "us", "our") is committed to protecting your personal data in accordance with the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use and protect your information when you visit https://prosolutis.com or contact us.

1. Who We Are

ProSolutiS is a sole proprietorship registered in Canton de Fribourg, Switzerland. We are the data controller responsible for your personal data.

Contact: hello@prosolutis.com

2. What Data We Collect

We may collect the following personal data:

• Contact information: name, email address, phone number
• Professional information: company name, job title
• Communication data: messages sent through our contact form or by email
• Technical data: IP address and browser type, as recorded in our hosting provider's standard server logs

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide our consulting services
• Send information you have requested about our services
• Improve our website and user experience
• Comply with legal obligations

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

• Contract performance: when processing is necessary to fulfil a contract with you
• Legitimate interests: to respond to enquiries and improve our services
• Legal obligation: where required by Swiss or EU law
• Consent: where you have explicitly agreed (e.g. cookies)

5. Data Retention

We retain your personal data only as long as necessary for the purpose for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months. Financial and contractual records are retained for 10 years in accordance with Swiss law.

6. Your Rights

Under Swiss nFADP and GDPR (where applicable), you have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to or restrict processing, request data portability, and withdraw consent at any time.

To exercise any of these rights, contact us at hello@prosolutis.com.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website uses HTTPS encryption.

8. Third-Party Services

• Brevo / Sendinblue (email communications) - Sendinblue SAS, France
• WordPress hosting via Infomaniak (Switzerland)

9. International Transfers

Where data is transferred outside Switzerland or the EEA, we ensure adequate safeguards are in place, including standard contractual clauses approved by the relevant authorities.

10. Cookies

Our website stores only what it needs to work, and optional items only with your consent. Please refer to our Cookie Policy for full details.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact

For any privacy-related questions or to exercise your rights, please contact us at: hello@prosolutis.com

ProSolutiS, Canton de Fribourg, Switzerland